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Privacy Policy

Privacy Policy

Last updated: May 21, 2026

At MJ Fashion Gallery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mjfashiongallery.com or make a purchase from our store.

1. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number (including WhatsApp number)
  • Delivery address (including city, area, and postcode)
  • Payment information (processed securely through bKash, Nagad, Rocket, or card payments)

Non-Personal Information

We automatically collect certain information when you visit our site, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Communicate with you via WhatsApp, phone, or email regarding your orders
  • Provide customer support and respond to your inquiries
  • Send promotional emails and exclusive offers (only with your consent)
  • Improve our website, products, and services
  • Prevent fraud and ensure the security of transactions
  • Comply with applicable laws and regulations in Bangladesh

3. Payment Information

We take your payment security seriously. When you make a purchase:

  • bKash, Nagad, and Rocket: Payments are processed through their respective secure gateways. We do not store your mobile banking PIN or password.
  • Cash on Delivery (COD): Available for orders within Dhaka city only. You pay in cash upon delivery.
  • Card Payments (Visa/Mastercard): Processed through secure, PCI-compliant payment processors. We do not store your full card details on our servers.

4. WhatsApp Communication

We use WhatsApp as a primary customer support channel. When you contact us via WhatsApp or provide your WhatsApp number during checkout:

  • We may send order updates, delivery confirmations, and support messages
  • Your WhatsApp number is stored securely and used only for order-related communication
  • You can opt out of non-essential WhatsApp messages at any time

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your cart items and login status
  • Analyze website traffic and usage patterns
  • Display relevant product recommendations
  • Improve your overall shopping experience

You can control cookie preferences through your browser settings. Disabling cookies may affect some site features.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Delivery partners (Pathao, Steadfast, Redx, or similar) — only your name, phone number, and delivery address to fulfill your order
  • Payment processors (bKash, Nagad, SSLCommerz) — only transaction-related information
  • Legal authorities — if required by law or to protect our rights

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption (HTTPS) across our entire website
  • Secure database storage with access controls
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at [email protected] or message us on WhatsApp at +880 1930-382232.

9. Newsletter Subscription

If you subscribe to our newsletter, we will use your email address to send you beauty tips, new arrival notifications, and exclusive offers. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

  • Email: [email protected]
  • WhatsApp: +880 1930-382232
  • Phone: +880 1930-382232
  • Address: Dhaka, Bangladesh
  • Business Hours: Saturday – Thursday, 10:00 AM – 8:00 PM (BST)
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